Skatkis Lap Terms & Conditions

Access to the web site and use of the on-line store is regulated by the below Terms and Conditions of Use. By accessing this web site, users agree to be bound by the Terms and Conditions of Use and to all applicable laws and regulations relating to e-commerce in South Africa. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Skatkis Lap reserves the right to modify this Terms and Conditions of Use at any time, and without prior notice. All such changes to the Terms and Conditions of Use will appear on the website. By using this web site, you are agreeing to be bound by the then current version of the Terms and Conditions of Use.

Some items sold in this on-line store are protected by the applicable copyright and trade mark law. 

Order Processing and Delivery

Once an order is placed and payment confirmation has been received, the order will be processed, picked and shipped.

No order is accepted until our website displays an order paid confirmation message. This message is displayed after you completed the payment process.

Cancellation of or changes to an order are acceptable provided it is made before the products are dispatched.

Any payments for orders which have been timeously cancelled will be re-funded to the customer.

Emails will be sent to the customer confirming the status of the order together with shipping details as soon as it is dispatched.

An order will be shipped within 48 hours after payment is received in full, provided that all stock is available. Any deviation from this will be communicated to the customer by email.

Delivery usually takes 3-5 working days but is dependent on the performance of the courier company. There is also an option for Port Elizabeth customers to collect their orders from the shop.

Currently The Courier Guy is the preferred service provider for deliveries in South Africa. A flat rate is applicable and will be added to every order. A tracking number will be send to the customer via email, for tracking on The Courier Guy’s website.

Skatkis Lap will make delivery to a customer’s address as stated on the order or to the address listed when an account was created and the address have been updated. The customer is responsible for making suitable arrangements to receive a delivery and to provide Skatkis Lap with appropriate delivery instructions.

Skatkis Lap reserves the right to refuse or to accept orders from any customer where circumstances may prevent timeous deliveries. 

Returns

Skatkis Lap endeavors to only sell product of outstanding quality. If it however happen that a customer receives a product that is defective, we will gladly exchange the item or refund the customer at their request (within 14 days of purchase).

This returns policy is only applicable to defect product and does not apply to fabric cut to customer’s requirement and/or non-defective merchandise.

 

Payment Methods

Skatkis Lap On-line Store has the following payment options:

  • Credit Cards (Visa, MasterCard) through PAYFAST
  • Instant EFT

Payments are secured with PAYFAST. Our website is secured with SSL Security Certificate, to protect the customer’s information and banking details.

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